Make a Referral

Make a Referral

Complete the form to refer an Older Neighbour if they meet the referral criteria for a b:friend volunteer.

  • Aged 65 and over
  • Living on their own
  • Living in a safe and clean home, free of clutter and hazards
  • Please note that we are unable to support older neighbours with a health diagnosis that would require specialist care (e.g. those living with dementia, learning disabilities or severe mental health difficulties)

(We may contact you if we need more information about this person.)

Our DBS-checked befriender volunteers visit older neighbours once a week for an hour for a natter and a cuppa.

What our befrienders can help with:

  • Friendly company and conversation in the older neighbour’s home, or over the phone
  • Having a nice cuppa and a laugh
  • Making a new connection in the community through friendship

What our befrienders can’t help with:

Any personal care or practical support, such as

  • Carework
  • Cleaning, gardening or DIY
  • Shopping
  • Handling people’s personal or financial affairs
  • Handling medication
  • Taking people out or giving lifts to the shops, to medical appointments

Your Details


Older Neighbours Details

We are able to support people aged 65+, living alone that do not need specialist care support.


Protecting our volunteers:
Note that all volunteers are ordinary members of the public with no medical or social care training. Are you aware of any information that could put our volunteers at risk?




Note: We may be able to offer telephone befriending if the house is unsuitable for home visits.





You can review our Data Protection & Privacy Policy here



Our charity is commited to ensuring that your data & privacy are protected. We use your details to provide you with information related to b:friend, we promise not to spam your inbox, and we do not share your data with third parties. You can opt-out at any time by clicking on the ‘Unsubscribe’ link in our newsletter or by emailing info@letsbfriend.org.uk. You can review our Data Protection & Privacy Policy here:

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We’d like to keep you updated on our news, events and other opportunities to get involved with b:friend.

Contact Us
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Our charity is commited to ensuring that your data & privacy are protected. We use your details to provide you with information related to b:friend, we promise not to spam your inbox, and we do not share your data with third parties. You can opt-out at any time by clicking on the ‘Unsubscribe’ link in our newsletter or by emailing info@letsbfriend.org.uk. You can review our Data Protection & Privacy Policy here:

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Geraint: “I don’t see myself as her befriender anymore. Barbara is my friend.” Barbara: “He’s lovely. I don’t see anyone […]

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Janet and Amanda

Janet and Amanda

Amanda: “I really enjoy it. When you sign up to be a volunteer you’re perhaps a little apprehensive that it’s […]

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